When considering the type of care and support you need, there is a major factor that should be considered. This is what are the differences between being cared for by a Company vs a Sole Trader.
When you have your support plan delivered by a Company, you know that the Support Worker only has to focus on delivering the highest standard of care possible. When receiving care from a Sole Trader, they have many things they need to give their attention too. For example, they are responsible for every aspect of their business. They are required to divide their time up considering they are responsible for things such as marketing, budgeting, researching the latest NDIS industry news, refining their policies and procedures insuring they are meeting current NDIS reporting standards, and the list goes on. They may have your best interest at heart and mean well but we all know that when you are trying to juggle many tasks, it is harder to give 100% of your focus to each individual task.
When your support is delivered by a Company, the support worker is contracted or employed to deliver the support service only. All reporting, training, marketing etc. is taken care of by other team members of the Company. Having others take care of different areas of the Company allows each person that is assigned to a task to be 100% devoted to that task and therefore each task is done with more care and proficiency. This means that the team member providing your support is 100% focused on you and your goals.
All of us at Shine Disability Care strive to provide the highest level of service and whether it is the person delivering your support plan or the person working in the office to ensure that our reporting procedures are constantly reviewed and refined.
If you have any questions about how Shine Disability Care can help you reach your goals, please don’t hesitate to contact us.
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